2020.20.0.0 IE/EN

SEAT CONNECT

Live bolder, live better.

Everything’s connected. Your SEAT. Your world. Always close at hand with SEAT CONNECT. The way it should be.

SEAT CONNECT App


Proper perks

Seamlessly in sync.

Through the SEAT CONNECT App, MySEAT portal or on your Infotainment system. Manage it all, from safety features to remote access and online infotainment. Making life simple.

SEAT CONNECT App

Safety & service*

Always on. Always safe.

Being fully connected means complete peace of mind. Wherever you are.

  • Emergency Call automatically calls emergency services if it detects an accident.
  • The Breakdown Call button contacts our call centre if you need help.
  • Solve any questions or doubts by pressing the Customer Care button.
  • And Service Scheduling for when you need to schedule a check-up at your dealer.

Remote access services

In the driver’s seat. Everywhere.

Whatever needs doing, you can do it remotely from your smartphone.

  • Lock and unlock your vehicle.*
  • Check on the status of lighting, doors and ventilation.
  • Use Parking Position to reveal the location of your car.
  • Get alerts if a possible theft attempt is detected.*

Online infotainment services*

Bring the world to you.

With easy access and full connectivity to everything that you could possibly need en route via your car’s infotainment system.

  • Online traffic information and real-time updates on road conditions.
  • Find the nearest parking spaces and petrol stations.
  • Online route calculation.
  • Natural voice control to activate navigation, radio and media.

Registration

Creating your SEAT ID.

Download the SEAT CONNECT App or go to the MySEATPortal to create your SEAT ID and start enjoying SEAT CONNECT Online Services.

The enrolment process

Linking up with your SEAT.

If you’re setting up SEAT CONNECT for your SEAT Leon, Ibiza, Arona, Ateca or Tarraco** just follow the steps shown here.

More about SEAT CONNECT

FAQs


A VIN (vehicle identification number or chassis number) is your SEAT's unique 17-digit identification code. You can find the VIN in your registration papers or on the exterior, bottom-right corner of the windscreen. You will need it to enrol your car and set up your SEAT CONNECT profile.

The S-PIN is a 4-digit code created for your SEAT ID during registration. You’ll need it to lock and unlock remotely as well as to control the remote climatization function. 

Once you've created your SEAT ID, you will receive an email asking to verify your account. It may take a few minutes for the confirmation email to reach your inbox (remember to check your Spam folder). Open and click on the link in the email to confirm your account. You’ll then be directed to the SEAT portal, where you can log in with your SEAT ID. Now that you're registered, you just need to enrol your car and link it with your user account so you can enjoy the full range of SEAT CONNECT online services. 

If you don't receive the confirmation e-mail, please contact SEAT Customer Care and we will do our best to help you.

To use SEAT CONNECT, you need to assign a vehicle to your user account. To do this, log on to the website my.seat and enter your car's VIN (vehicle identification number). You will receive an 8-digit registration code (called a Pairing Code) that needs to be entered into your car's Navi System to complete enrolment (Settings -> Online Services -> Register).

Firstly, make sure of you have the following covered:

  • A good internet signal and data connection
  • The correct VIN of your vehicle
  • A model that’s compatible with the desired services
  • A valid service license (where applicable)

If none of the above solve the problem, please contact your dealership.

If you don't register and fully activate SEAT CONNECT services, you can only use the services required by law (Public Emergency call).

SEAT maintains a database of all personal data provided by customers, as well as other information which is necessary in order to provide SEAT CONNECT services, such as vehicle data and geo-localisation. All the data that is created from the use of SEAT CONNECT services belongs to the customer. And so, data usage is dependent on explicit customer consent. 

All data usage takes place in compliance with the EU General Data Protection Regulation (GDPR). For more information, consult the SEAT CONNECT Privacy Policy.

Please note that all data is used only by SEAT and its distribution & service partners. Data is not shared with third parties for commercial reasons and in most cases, it is kept anonymous (non-anonymous data is used only when necessary). In such cases, SEAT processes the data according to strict security guidelines.

Your car must be one of the following models:

  • SEAT Mii electric
  • SEAT Leon manufactured from May 2020
  • SEAT Arona, Ateca, Ibiza and Tarraco manufactured from September 2020

SEAT CONNECT will be available in Germany, Belgium, the Czech Republic, Denmark, Finland, Norway, Sweden, France, Great Britain, Ireland, Austria, Switzerland, Italy, Spain , Portugal, Poland, Hungary, Greece, Cyprus, the Netherlands, Luxembourg, Bulgaria, Romania, Croatia, Slovenia, Malta, the Slovak Republic, Andorra, Estonia, Latvia, Lithuania, Serbia, Albania, Macedonia, Bosnia Herzegovina and Ukraine, Montenegro and Gibraltar. 

To find the latest information on availability within your country, check the My SEAT portal: my.seat

The free trial period may vary depending on your country and equipment level, but it always lasts at least 12 months. The service period is linked to your vehicle and displayed in your user account. After the free trial period is over, you need to renew in order to keep enjoying the service.

See below for details regarding subscription fees and duration:

  • SEAT CONNECT for Radio (Safety & Service and Remote Access functionalities).  1-year subscription: 50€ or 2-year subscription: 85€
  • SEAT CONNECT for Navi (Safety & Service, Remote Access, Online Infotainment and Infotainment Apps*). 1-year subscription: 135€ or 2-year subscription: 225€
  • SEAT CONNECT for Radio (Safety & Service and Remote Access functionalities).  1-year subscription: 50€ or 2-year subscription: 85€
  • SEAT CONNECT for Navi (Safety & Service, Remote Access, Online Infotainment and Infotainment Apps). 

In-car activation allows you to enrol your vehicle (while you’re in the car), linking it with your SEAT ID so you can start using SEAT CONNECT services. 

The registration assistant will lead you through the simple process of creating your SEAT ID account in your vehicle, logging in and enrolling your vehicle, and then adding it to the Garage. During the registration process, you can view all the necessary legal information (GTC, Privacy Policy) and accept the SEAT CONNECT contract agreement. 

Firstly, check that your SEAT has an active internet connection and that the registration code you are using hasn't expired (the registration code is valid for 1 year). If this doesn't solve the problem, try deleting the vehicle from your Garage in the My SEAT portal and adding the vehicle again. You will receive a new registration code to enter in your vehicle.

You can select and switch between different privacy modes via the Service Management and Control Centre sections in the infotainment system. 

If you lose your device, you can change your password by accessing the My SEAT portal from another device. The new password is required when using any of the SEAT CONNECT App services. For additional security, you can modify the app settings so that you need to re-enter your password after a period of 5, 10 or 15 minutes with no account activity.

First, make sure you have the latest version of the app installed on your smartphone. To check this, visit the Apple App Store or Google Play Store and install any available updates.

If you're still having problems logging into your SEAT CONNECT account, you can go to the SEAT ID portal and use the email you signed up with, your username or your mobile phone number to identify your account and reset your password. If this doesn't fix the issue, please contact SEAT CONNECT Customer Care and we will do our best to help you.

*not available for Mii electric

**SEAT Leon from May 2020. Ibiza, Arona, Ateca, Tarraco from September 2020.

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