Updating every customer’s SEAT is our utmost priority.
Taking care of our customers is our number-one priority. That’s why Volkswagen AG has worked non-stop to find a technical solution for SEAT vehicles with an EA189 diesel engine involved in the NOx incident. We are pleased to inform you that we are now implementing the solution for all vehicles involved.
We would like to invite you to make an appointment with an official SEAT Service Center for the implementation of the software update completely free of charge.
We would also like to clarify that all new SEAT cars equipped with EU6 engines are not involved in this issue. None of the cars that SEAT currently manufactures has the EA189 engine. In any case, please rest assured that all SEAT cars conform to the highest possible technical and safety standards.
Should you have any questions relating to this please call us on 1800-227243 or send us an email to: firstname.lastname@example.org
Thank you for your continuing trust in SEAT